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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Samantha Slater

August 15, 2025

5  out of  5
rating by Samantha Slater
"I had such a great experience! Channing was able to explain coverage in a way that made sense for me. I would recommend him, or anyone else at the office to anyone in the area that is looking for great service! These agents are trustworthy, knowledgeable, and so patient! 10/10!"
We responded:
"Channing is a great part of our team and we strive to truly review coverage and needs for our customers. Thank you so much for the kind words and review Samantha! "
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Samantha Wright

August 14, 2025

5  out of  5
rating by Samantha Wright
"I appreciated Fil's attention to detail and helping me understand my options when coming to property insurance! Excellent agent!"
We responded:
"Thank you for the review Samantha! "
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Christopher Johnson-Fields

August 8, 2025

5  out of  5
rating by Christopher Johnson-Fields
"Thank you Filip for all the information, you’re a rockstar!"
We responded:
"Thank you for the review! "
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Fordafilm

August 8, 2025

5  out of  5
rating by Fordafilm
"Great people"
We responded:
"Thank you!"
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Kerwin Struthers

August 8, 2025

5  out of  5
rating by Kerwin Struthers
"Even though we did not go with State Farm, Fil explained in detail coverages and what’s best for us as a family. much appreciated!!"
We responded:
"Thank you Kerwin!"
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myesha vail

August 7, 2025

5  out of  5
rating by myesha vail
"Filip is the kind of agent everyone hopes to find! He’s professional, prompt, and incredibly knowledgeable. What really stood out was how he broke everything down in a way that made sense, without any pressure. I walked away feeling confident and well taken care of. Whether you’re new to insurance or just need a better agent, Filip is the one to call!"
We responded:
"Thank you Myesha!"
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Nick Gibson

August 7, 2025

5  out of  5
rating by Nick Gibson
"Belinda was fantastic. She was friendly, efficient, and cared about getting me the best rate for insurance that works for me. I liked the option of being able to go into their office and work face to face."
We responded:
"Thank you Nick! We appreciate the opportunity to work with you and love having Belinda as part of our team. "
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Mary Thomas

July 16, 2025

5  out of  5
rating by Mary Thomas
"Fil was extremely helpful!!"
We responded:
"Thank you for the review!"
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Savannah Outlaw

July 16, 2025

5  out of  5
rating by Savannah Outlaw
"Fil gave excellent customer service! I would highly recommend him to anyone looking for good and affordable insurance."
We responded:
"Thank you for the review and we're happy to have Fil as part of our team!"
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a cott

June 21, 2025

5  out of  5
rating by a cott
"very nice. Was quick and easy with setting up new policies. Would recommend"
We responded:
"Thank you for the review and we appreciate the opportunity to work with you!"
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Conrad Zolman

June 5, 2025

5  out of  5
rating by Conrad Zolman
"Great help. They always answered my calls and questions. They care about their customers. Highly recommend them."
We responded:
"Thank you for the review and let us know if you need anything!"
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Debbie Rawlston

May 27, 2025

5  out of  5
rating by Debbie Rawlston
"Belinda at State Farm was amazing! She helped me set up auto and home owner's insurance for my Sister-in- law that was moving from a different state. The communication, the details, and the execution of this transfer was polished and professional. Thank you for taking care of all my concerns!"
We responded:
"Thank you Debbie! We appreciate you and thank you for the review."
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lydia smith

April 10, 2025

5  out of  5
rating by lydia smith
"Belinda has been so helpful! i was recently in an accident that resulted in my vehicle being totaled and she has been so helpful in having things run smoothly & efficiently."
We responded:
"Thank you for the review and we appreciate the opportunity to work with you! "
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SHERRY BORN

April 4, 2025

5  out of  5
rating by SHERRY BORN
"I have always been treated exceptionally well by each employee! Their customer service is excellent as well as their professionalism with attention to detail with explanations of any questions I have. My experience through the many years has always been one of not feeling hurried and their friendliness and reliability is second to none. Highly recommend!"
We responded:
"Thank you Sherry. Our team takes great pride in getting to know our people and serving them to the best of our abilities. We appreciate you and getting to work with you!"
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Dina Seibert

March 18, 2025

5  out of  5
rating by Dina Seibert
"I highly recommend Brett Smalley for all of your insurance needs. They are there when you need them. Denice Rowe is helpful and friendly and an asset to his business."
We responded:
"Thank you Dina, we appreciate you!"
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Cole Owens

March 14, 2025

5  out of  5
rating by Cole Owens
"This office does a phenomenal job at making one feel heard and understood. Exceptional service! Sue is great at what she does and is very helpful; she goes the extra mile! Thank you Brett Smalley State Farm."
We responded:
"Thank you Cole, we appreciate the review and Sue does a great job for our customers!"
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Barbara Mann

March 11, 2025

5  out of  5
rating by Barbara Mann
"We have been using this office since 2000 when we moved here. Any time we have needed help, it’s always been quick and helpful. The girls are just wonderful."
We responded:
"Thank you Barbara, we love getting to work with you!"
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BILL SMALLEY

March 10, 2025

5  out of  5
rating by BILL SMALLEY
"Brett Smalley and his staff are experienced, confident, courteous and knowledgeable. I have home, auto, life and other policies with Brett and couldn't be happier."
We responded:
"Thank you, we appreciate you!"
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vin digi

March 3, 2025

5  out of  5
rating by vin digi
"I switched from GEICO and they saved me $100 a month. I didn’t realize how much I was overpaying."
We responded:
"Thank you for the review and I'm glad to hear we were able to save you money and make sure you had good coverage!"
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Tammy McBride

February 14, 2025

5  out of  5
rating by Tammy McBride
"Belinda at the Gunbarrel office has always been there to answer all my insurance questions. She was very patient and kinds to guide me through an issue I didn't fully understand. I definitely recommend working with Brett Smalley State Farm office and Belinda for all your insurance needs."
We responded:
"Thank you Tammy! We appreciate your business and look forward to working with you in the future."
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Morgan Harvey

February 12, 2025

5  out of  5
rating by Morgan Harvey
"Without the help and knowledge of Belinda, I would not be where I’m at today with insurance needs. Kind, courteous, brilliant, responsive, diligent, honest, & reliable young lady. Always ask for Belinda with Brett Smalley State Farm!"
We responded:
"Thanks Morgan, we love getting to work with you and your family!"
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Cathy Lynn

February 10, 2025

5  out of  5
rating by Cathy Lynn
"Anytime we call all our questions are answered. We really appreciate the help we get from Sue and Belinda. Would highly recommend Brett and his staff for all your insurance needs."
We responded:
"Thank you for the review. We love our team here and getting to work with great families and customers!"
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Mary King

February 8, 2025

5  out of  5
rating by Mary King
"The employees of this insurance company is awesome. Belinda! You could not ask for a better person. Any questions you have or solve any problems you think you have. I have being doing business with this company for over twenty years. I am very pleased."
We responded:
"Thank you for the review Mary. Belinda has been with our office for a long time and continues to do a great job for our customers. Thanks for taking the time to give us a great review!"
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GApch

February 7, 2025

5  out of  5
rating by GApch
"After growing up with State Farm Ins, it was a logical choice when I got out on my own. It has definitely been a while and I've always had State Farm. It's so easy to go from state to state and keep the same quality insurance. Sue Owens at this office is great!! She keeps up with everything I need and makes sure my coverage is seamlessly transferred from one car to another, from one house to another. She answers all my questions - usually before I even know I need to ask them! You won't be sorry trusting this office with all your insurance needs!"
We responded:
"Thank you for the feedback and the review. We're grateful for long-time State Farm customers and getting the opportunity to work with you!"
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Arlene Kluge

February 7, 2025

5  out of  5
rating by Arlene Kluge
"very professional and pleasant agency Sue Owens is fantastic to deal with she is very knowledgeable and helpful"
We responded:
"Thank you Arlene! Sue does a great job with our customers and has for many years."